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New Rules Help Customers Cut Costs
November 23rd, 2011
A new organisation, R2C (Right to Choose) has been established by independent aftermarket suppliers, distributors and repairers to create greater public awareness of the law and motorists’ rights to choose where to have their vehicles serviced without being penalised.
Many motorists with vehicles under manufacturers’ warranty are under the misguided impression that any car servicing, maintenance or repairs must be carried out by the authorised dealer otherwise their warranty is invalidated.
They are still unaware that, since June 2010, European competition rules which cover agreements between vehicle manufacturers and their authorised dealers, repairers and spare parts distributors, have confirmed important rights which help the motorist.
Under the rules, car manufacturers will no longer be able to make the warranty conditional on having the car serviced, or even simple things like oil changes, done in the dealers’ workshops.
The introduction of these rules means that motorists can shop around for the most competitive price and convenient location for servicing their cars.
Servicing and maintenance are calculated to represent around 40% of vehicle running costs over the whole life of the car.
Motorists using their ‘Right to Choose’ have found that there are more competitive prices available from Independent garages and workshops. This has helped go some way to offset the overall increase of motoring costs such as fuel and insurance.
Unsurprisingly, dealers choose not to tell car owners that their warranty is still intact wherever they choose to have their cars serviced*, but the ‘RIGHT TO CHOOSE’ campaign aims to put that right.
My car servicing fully support the Right 2 choose campaign and the continued work of the IAAF
